Ray3 AI Privacy Policy

Last updated: September 19, 2025

Welcome to Ray3 AI, the world's first HDR AI video generator. Your privacy and data security are fundamental to our mission. This comprehensive Privacy Policy explains how Ray3 AI collects, processes, protects, and manages your personal data when you use our revolutionary video generation platform.

1. Information We Collect

Ray3 AI collects various types of information to provide our advanced HDR video generation services:

1.1 Personal Information

• Account Information: Name, email address, username, and password
• Profile Data: Profile pictures, bio information, and preferences
• Payment Information: Billing details, payment method data (processed securely by third-party providers)
• Communication Data: Support tickets, feedback, and correspondence

1.2 AI Video Generation Data

• Input Content: Text prompts, reference images, and visual annotations
• Generated Content: HDR videos, draft mode outputs, and Hi-Fi upgraded content
• Processing Metadata: Character consistency data, inference engine logs, and generation parameters
• Usage Patterns: Feature usage, generation frequency, and workflow preferences

1.3 Technical Data

• Device Information: Browser type, operating system, device specifications
• Usage Analytics: Pages visited, features used, session duration, and interaction patterns
• Performance Data: Generation times, error logs, and system performance metrics
• Cookies and Tracking: Session cookies, preference cookies, and analytics cookies

2. How We Use Your Information

Ray3 AI processes your data for the following purposes:

2.1 Core Service Delivery

• Generate HDR videos using our advanced AI inference engine
• Provide draft mode functionality and Hi-Fi upgrade processing
• Maintain character consistency across video sequences
• Process visual annotations and creative instructions
• Store and manage your generated content library

2.2 Platform Improvement

• Enhance AI model accuracy and performance
• Develop new features and capabilities
• Optimize HDR generation algorithms
• Improve user interface and experience
• Conduct research and development activities

2.3 Communication and Support

• Provide customer support and technical assistance
• Send service updates and feature announcements
• Deliver educational content and tutorials
• Process feedback and feature requests

3. Data Security and Protection

Ray3 AI implements enterprise-grade security measures to protect your data:

3.1 Technical Safeguards

• Military-grade AES-256 encryption for data at rest and in transit
• Multi-factor authentication and secure access controls
• Regular security audits and penetration testing
• Automated threat detection and response systems
• Secure cloud infrastructure with redundant backups

3.2 AI Model Security

• Isolated processing environments for video generation
• Secure model inference pipelines
• Protected training data and model weights
• Confidential computing for sensitive operations

3.3 Data Retention

We retain your data only as long as necessary for legitimate business purposes:

• Account data: Retained while your account is active
• Generated content: Stored according to your subscription plan
• Analytics data: Aggregated and anonymized after 24 months
• Support communications: Retained for 3 years for service improvement

4. Content Ownership and Usage Rights

Ray3 AI respects your intellectual property rights:

4.1 Your Content Rights

• You retain full ownership of your input content and prompts
• You own all videos generated by Ray3 AI using your inputs
• You can use generated content for any lawful purpose, including commercial use
• You control sharing, distribution, and licensing of your generated content

4.2 Platform Usage Rights

• Ray3 AI may use anonymized generation data to improve our AI models
• We may showcase selected content (with permission) for marketing purposes
• Technical metadata may be used for platform optimization and research

5. Third-Party Services and Integrations

Ray3 AI integrates with carefully selected third-party services:

5.1 Essential Service Providers

• Cloud infrastructure providers (AWS, Google Cloud) for secure hosting
• Payment processors (Stripe, PayPal) for subscription management
• Analytics services (privacy-focused) for platform improvement
• Customer support tools for efficient assistance

5.2 Data Sharing Limitations

We never sell, rent, or trade your personal information. Data sharing is limited to:

• Service providers bound by strict confidentiality agreements
• Legal compliance when required by law or regulation
• Business transfers (with user notification and consent options)
• Anonymized, aggregated data for research purposes

6. Your Privacy Rights

Ray3 AI provides comprehensive privacy controls and rights:

6.1 Access and Control Rights

• Access: Request a copy of all personal data we hold about you
• Rectification: Correct or update inaccurate personal information
• Erasure: Request deletion of your personal data
• Portability: Export your data in a structured, machine-readable format
• Restriction: Limit how we process your personal data
• Objection: Opt-out of certain types of data processing

6.2 Communication Preferences

• Unsubscribe from marketing communications at any time
• Control notification frequency and types
• Manage email preferences through your account settings

6.3 Account Management

• Download all your generated content before account closure
• Delete individual videos or entire content libraries
• Manage sharing settings and privacy preferences

7. Cookies and Tracking Technologies

Ray3 AI uses cookies and similar technologies to enhance your experience:

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality
• Preference Cookies: Remember your settings and customizations
• Analytics Cookies: Help us understand usage patterns and improve performance
• Security Cookies: Protect against fraud and ensure secure access

7.2 Cookie Management

You can control cookies through:

• Browser settings to accept, reject, or delete cookies
• Our cookie preference center in your account settings
• Third-party opt-out tools for analytics and advertising cookies

8. International Data Transfers and Compliance

Ray3 AI operates globally and ensures compliance with international privacy laws:

8.1 Legal Compliance

• GDPR (European Union General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• PIPEDA (Personal Information Protection and Electronic Documents Act - Canada)
• Other applicable regional privacy laws

8.2 Data Transfer Safeguards

• Standard Contractual Clauses (SCCs) for international transfers
• Adequacy decisions where applicable
• Additional safeguards for sensitive data transfers
• Regular compliance audits and assessments

9. Children's Privacy Protection

Ray3 AI is committed to protecting children's privacy:

• Our services are not intended for children under 13 years of age
• We do not knowingly collect personal information from children under 13
• If we discover we have collected data from a child under 13, we will delete it immediately
• Parents can contact us to review, modify, or delete their child's information
• We comply with COPPA (Children's Online Privacy Protection Act) requirements

10. AI Ethics and Responsible Development

Ray3 AI is committed to ethical AI development and responsible data use:

10.1 Ethical AI Principles

• Transparency in AI model development and decision-making
• Fairness and non-discrimination in AI outputs
• User control over AI-generated content
• Regular bias testing and model improvement

10.2 Content Safety Measures

• Automated content filtering to prevent harmful outputs
• User reporting systems for inappropriate content
• Regular safety audits and policy updates
• Collaboration with AI safety research community

11. Data Breach Notification

In the unlikely event of a data breach affecting your personal information:

• We will notify affected users within 72 hours of discovery
• We will inform relevant supervisory authorities as required by law
• We will provide clear information about the nature and scope of the breach
• We will outline steps taken to address the breach and prevent future incidents
• We will offer appropriate support and remediation measures

12. Policy Updates and Changes

Ray3 AI may update this Privacy Policy periodically to reflect:

• Changes in our data processing practices
• New features or service offerings
• Legal or regulatory requirements
• Industry best practices and standards

We will notify you of material changes through:

• Email notifications to your registered address
• Prominent notices on our website
• In-app notifications when you next use our services

13. Contact Information and Support

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

13.1 Privacy Officer

Email: support@ray3aivideo.com
Subject Line: Privacy Policy Inquiry - [Your Name]

13.2 General Support

Email: support@ray3aivideo.com
Response Time: Within 24 hours for privacy-related inquiries

13.3 Data Protection Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.